Media is a powerful tool to build relationships, boost visibility, influence
by B. F. Oncu
decisions, and create lasting impressions for success and growth
Over the past two decades, I’ve had the privilege of interviewing countless professionals—entrepreneurs, authors, artists, musicians, and business leaders—each a master in their field. One common thread among these successful individuals is their strong relationship with the media. Emma Heathcote-James, Founder and CEO of the Little Soap Company and winner of the Queen’s Enterprise Award 2022, is a prime example. When I asked her the secret to her success, her response was simple yet profound: “I say ‘Yes’ to Press! It doesn’t matter what you are talking about—people will just remember you and the product.”
This philosophy is not just applicable to individuals but also to businesses. Let me share an example from my recent visit to Leamington Spa, England. On a quiet Tuesday evening, when most restaurants were struggling to attract customers, one stood out: Giggling Squid, a Thai restaurant. It was bustling with activity, with no tables available. Curious, I spoke with the manager, who attributed their success not only to their excellent food and service but also to their strong media relations. “We have connections and communication with almost all media in Leamington Spa and surrounding towns,” he explained.
This story underscores a critical point: media is a powerful tool for businesses to build relationships, boost visibility, influence decisions, and create lasting impressions.
Why Media Matters for Entrepreneurs and Businesses
Media is more than just a source of information; it’s a bridge to your audience. It shapes perceptions, builds trust, and drives decisions. Consider these statistics:
- 81% of consumers’ purchasing decisions are influenced by their friends’ social media posts. (Forbes)
- 66% of consumers have been inspired to purchase from a new brand after seeing media images from other consumers. (Stackla)
- 71% of consumers are more likely to make a purchase based on media referrals. (Hubspot)
- 78% of consumers say companies’ media posts impact their purchases. (Forbes)
These numbers highlight the undeniable influence of media on consumer behavior. For entrepreneurs and businesses, leveraging media effectively can mean the difference between obscurity and success.
The Four Pillars of Business Success
Every business operates on four main functions:
- Infrastructure: The time and money invested in building your business.
- Management: Effective leadership and team coordination.
- Marketing: The heart of your business, encompassing everything from paid ads to media relations.
- Sales: The ultimate goal, achieved when the first three functions are executed well.
Media relations play a pivotal role in the marketing function, helping businesses gain visibility and credibility.
How to Leverage Media for Your Business
Here are actionable steps to integrate media into your business strategy:
1. Build a Media-Friendly Website
- Your website is your digital storefront. Make it professional and engaging.
- Include a dedicated “Press Room” with press releases, high-quality images, and information about your business. Share customer testimonials, awards, and any media coverage you’ve received.
2. Write Press Releases
- Announce new products, services, events, or milestones through press releases.
- Highlight unique aspects of your business and share stories that resonate with your audience.
3. Engage with Local Media
- Identify local media outlets and build relationships with editors and journalists.
- Invite them to your events or share how your business contributes to the local community.
4. Target National Media
- Reach out to national publications and industry-specific media.
- Share compelling stories about your business that align with their audience’s interests.
5. Leverage Social Media
- Social media is an extension of mass media. Use platforms like Instagram, Facebook, LinkedIn, and Twitter to share updates, engage with your audience, and showcase your brand.
- Post regularly and interact with followers to build a loyal community.
6. Encourage and Manage Reviews
- Positive reviews can significantly influence purchasing decisions. Encourage satisfied customers to leave reviews on platforms like Google, Yelp, and social media.
- Respond to reviews—both positive and negative—to show that you value customer feedback.
7. Host Events
- Organize events like product launches, workshops, or community gatherings. These are excellent opportunities to invite media and generate buzz.
8. Celebrate Media Relationships
- Stay in touch with journalists and editors. Celebrate their milestones and holidays to maintain a positive relationship.
9. Pursue Awards and Recognition
- Winning credible awards can enhance your reputation and attract media attention. Focus on earning accolades from reputable organizations.
What to Expect from Media Coverage
When you engage with the media, here’s what you can expect:
- Increased Visibility: Media coverage can introduce your business to a wider audience.
- Credibility: Positive reviews and features build trust with potential customers.
- Opportunities for Growth: Media exposure can lead to partnerships, collaborations, and increased sales.
In today’s digital age, media is not just a tool; it’s a necessity for entrepreneurs and businesses. Whether you’re launching a new product, hosting an event, or simply sharing your story, media can amplify your message and connect you with your audience.
As Emma Heathcote-James wisely said, “If you’re not in the media, you’re invisible to the world.” So, embrace the power of media, say “Yes” to press, and watch your business thrive.
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